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Supervisor's Impact

Pam Vecellio • March 17, 2023

Supervisor's Impact on Their Team's Performance and ENGAGEMENT.

It is not easy: influencing and being responsible for the work of others, while performing your own work, all while meeting your boss's requirements. No doubts, there is a lot for supervisors to do. Their impact on their team, other teams, performance, culture, and ENGAGEMENT is higher than many acknowledge. 

According to Gallup's bestselling book, It's the Manager, 70% of the variance in employee engagement scores is due to local managers. 


WHAT DO WE NEED TO BE ENGAGED?

 

To be meaningful engaged in work, team members need:


Direction:  A focus on the vision, mission + An understanding of the customer; what they need and what from you + Strategic, and annual goals with expections of performance + Access to data for performance feedback and improvement.

 

Knowledge and Skills: A core set of teaming skills (Active communication + Problem solving + Decision making + Settings goals with measures + Learning & Teaching others + Seeing value & waste + Taking action & effectively implement). Link to gaining these (Everyone). 

 

Resources:  Access to information + Materials + Systems + People to accomplish what is asked.

 

Support: Relationship based on trust & respect + knock down and eliminate barriers. 



Supervisors are essential to team members' engagement and satisfication.

Another data set (>27,000) of participants concluded 86% of people's work satisfication relates to their manager relationship. 




WHERE ARE THESE ENGAGEMENT NEEDS MET: WITH YOUR SUPERVISOR 

Yes, a working supervisor already has many responsibilities on their shoulders including the engagement and success of their team members. The impact, personal satisfaction, and challenge make it worth the effort for many supervisors.

 

Additionally, supervisors also need direction, knowledge/skills, resources, and support (see above) to help their team. Pairing these four along with leadership behaviors set the path to collective high performance. 

 

Have you considered investing in your Supervisors, Team Leaders, and emerging leaders to prepare for this very critical role of leading and guiding the work of others? 

 

Link to Supervisor Skill Development


Link to Supervisor Skill Development
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