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Learn From the Past Change the Present Create the Future!

Chris Bujak • May 12, 2021

History repeats itself. WHY? Why do we experience the same situation or problem over again? Why are we not learning from mistakes? There is a better way! At the conclusion of an experience, event, project, or simply a meeting follow this 4-Step lessons learned method to analyze performance data, identify data-based reasons for performance (both good and bad), extract learnings, and create actions. Leverage the experiences and learning to create actions and accountability. 

Goal:

To gain the knowledge and skills to help others capture lessons learned and convert them into actions.

Benefits:

  • Increase buy-in to actions and improvements.
  • Uncover more exhaustive root causes with strong solutions.
  • A positive approach to learning and prior experiences.
  • Documented and retained knowledge for future use and immediate sharing of learnings and actions with all stakeholders.
  • Prevent repeating undesirable outcomes (“don’t pay for the same ground twice”).
  • Resulting in increased resource effectiveness and efficiency.

Agenda: 

4 hours. Just-in-time training and facilitated 4 hours, Virtual or on-site, with a diverse team members. 

  1. The Status
       Deliverables: Evaluated achievement (outcomes vs. targets) 
  2. The Reasons
       Deliverables: Identified reasons why the performance achieved the results including what helped, what hindered.     
  3. The Learnings
       Deliverables: Identified underlying learnings or root causes. Ideas to improve future performance. (What caused the “Reason”?)
  4. The Directions

Deliverables: Identified actions/directions for applying the learning in the form of What to do, Who will do it, and When will it be done by. 

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