Innovation Process and Method

Chris Bujak • April 22, 2021

Innovation can be transforming - It can create sizable results for customers and stakeholders and even fun for the team! Unfortunately, a significant number of innovation attempts fail (reported failure rates of 30% to 80%). 
Fortunately, lessons have been learned from the success and failures for others to benefit. This course focuses on the Innovation process and the utilization of improvement methods to create new and innovative products, services, and processes.

Goal of Innovation:

To increase knowledge and skills in the application of the innovation process and its methods so that organizational performance is SIGNIFICANTLY improved

  • Provide new or advance customer-desired services and outcomes.
  • Increase process and program efficiency.

Generate more revenue or use of current budgets.


The process is used when a significant or transformational change / improvement is desired, not incremental. The Innovation process has been used to Increase process and program efficiency, decrease costs, generate more revenue, and the processes to delight customers (internal and external). 

innovation process

Benefits:

  • A product, process, system, or service transformed with immediate and long term impact and benefits.
  • Innovation that sticks!
  • Increased number of new, high quality ideas, efficient implementation, and better, sustainable solutions.
  • Ability to continue applying the process, methods, and skills to create more innovation.
  • Use of additional methods and techniques to improve teams and the organization’s performance

Agenda: 

Training: 24 hours of education and application. Participants bring a scenario to class on which to focus and practice.

  1. Understanding what the Innovation process is, why it is important, and how it fits with CI.
  2. Understanding when to use the Innovation process and supporting improvement methods.
  3. Leading the innovation process. 
  4. Preparing the team and the organization for the change.
  5. Targeting the innovation scope with customer, opportunity, and emerging technology data.
  6. Identifying and mitigating critical success factors.
  7. Effectively manage the resulting changes.
  8. Generating ideas, evaluate, and select innovations & techniques to help.
  9. Developing innovative products, services, and processes.
  10. Testing the innovation(s).
  11. Learning from the testing and adjusting
  12. Creating and installing new standardized work, training, and rollout.
  13. Understand Replication opportunities & strategies to share. 


Application and Coaching: 1-1 team coaching to confirm/prepare for initial application + On-site project, with coach as co-lead (real, immediate application and results). 


Certification: Participation in this course and completion of 1 project = Continuous Improvement Innovation Black Belt CERTIFICATION.