It integrates the best quality improvement methodologies such as Lean and Six Sigma, and provides techniques to engage people, develop team performance, and transform your organization.
Each step of the process and each method has an approach, guidance, or job aid to help the team achieve success.
"It was a wonderful experience. I was immersed in QI at a level I have never before experienced. A year ago, I didn’t really understand QI—I was one of those staff who said yeah—I’m supportive improvements for quality—I think performance management is important—but I didn’t understand or even know about QI principles or tools. WOW! Talk about a personal and professional transformation! ”
Molly C.
“Thrilled we did it the way we did it.” - regarding program of training all staff, 2 Kaizen events, Strategic planning, followed by annual planning.
Vicky, Director